Last Updated: 01/01/2024
At JM Digital, we strive to provide top-quality services and customer satisfaction. However, we understand that circumstances may change. Please review our Refund and Returns Policy carefully to understand your rights and obligations when engaging with our services.
1. General Policy
We offer professional services, and once we commence work on a project, we consider the service provided. Therefore, refunds will not be issued for services already started.
2. No Refund Policy
Due to the nature of our work, all sales are final once we have begun executing the agreed-upon services. This policy ensures that we can maintain the highest quality of service without interruptions or complications.
3. Credit Issuance
While we do not offer refunds, we understand that plans can change. If you decide to discontinue our services before completion, we will issue a credit for the unused portion of the service. This credit can be applied to future services with JM Digital within the next six months. Credits cannot be exchanged for cash or other forms of compensation.
4. Eligibility for Credit
To be eligible for a credit, you must request to halt the service before its completion. The credit will be calculated based on the proportion of work completed at the time of the request. Credits are non-transferable and must be used by the original purchaser.
5. Contact Us
If you have any questions or concerns about this Refund and Returns Policy or wish to request a credit, please contact us at contact@jmdigitalweb.com. We are here to assist you and ensure a smooth experience with our services.